Let Us Help You!
Please e-mail us with any question, concern, doubt or request. You can reconfirm your booking, quote a service or ask general questions about any destination and our team will be glad to help!
e-mail us on [email protected] and will reply in a timely manner.
Note that if you have an urgent matter ideally you should call our office to make sure we can solve your request in a timely manner.
Our office number is +55 21 3586-TOUR or 3586-8687.
If calling from within Brazil you only have to dial 21 3586-TOUR or 3586-8687.
If calling from within the city of Rio de Janeiro, you only have to dial 3586-TOUR or 3586-8687.
Our office works from 7:00am to 9:00pm everyday with the exception of the 24th and 31stof December when we close at 1:30pm and on the 25th of December and 1st of January when we are closed.
Avenida Niemeyer, 121, 3rd floor - Gray Line Brasil, Rio de Janeiro, RJ - Brazil. 22450-220.
We take feedback very seriously. if there is anything you think we could do better, an issue you had or a compliment you would like to give us for our effort, please e-mail us at [email protected]. We'll reply in a timely manner. Thank you for your feedback in advance. It help us to improve.