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Contact Gray Line Brazil

Let Us Help You!

E-mail us:

Please e-mail us with any question, concern, doubt or request. You can reconfirm your booking, quote a service or ask general questions about any destination and our team will be glad to help!

e-mail us on [email protected] and will reply in a timely manner.

Note that if you have an urgent matter ideally you should call our office to make sure we can solve your request in a timely manner.  

Call us: 

Our office number is +55 21 3586-TOUR or 3586-8687. 

If calling from within Brazil you only have to dial 21 3586-TOUR or 3586-8687.

If calling from within the city of Rio de Janeiro, you only have to dial 3586-TOUR or 3586-8687.

Working Hours:

Our office works from 7:00am to 9:00pm everyday with the exception of the 24th and 31stof December when we close at 1:30pm and on the 25th of December and 1st of January when we are closed.

Office Address:

Avenida Niemeyer, 121, 3rd floor  - Gray Line Brasil, Rio de Janeiro, RJ - Brazil. 22450-220.  


We take feedback very seriously. if there is anything you think we could do better, an issue you had or a compliment you would like to give us for our effort, please e-mail us at [email protected]. We'll reply in a timely manner. Thank you for your feedback in advance. It help us to improve.

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