⚠️ Click here to learn more about our response to COVID-19
Close Search in Top Menu

View all tours
Text to describe the image

COVID-19 INFORMATION PAGE:

 

Last updated on July 7th, 2020


In this page you can learn:

How to Contact us

Where we are operating

What we are doing to protect you

Clean and Safe Seals and Certificates

 

HOW TO CONTACT US:

Due to COVID-19 our Rio de Janeiro headquarters is closed at the moment, however note that our team is currently working from home and constantly checking e-mail messages. Please e-mail us at [email protected] about any topic such as:

  • Questions about any destination;
  • Questions about current bookings;
  • Amending current bookings free of charge;
  • Cancelling future bookings;
  • Assisting with future booking
  • And any other topics you might need information on.

 

WHERE WE ARE OPERATING:

As we have operations all over the country they might return to operations at different dates, please see below the date of return or of expected return for each destination we operate in. Please understand that expected dates of return might change and be updated at a future date as we learn more from local authorities.

At the moment Brazilian borders are currently close through the the 30th of July 2020. So these activities are only available to guests already in Brazil or that might be accepted into the country when meeting certain circumstances like: having Brazilian nationality, being a relative to a Brazilian citizen amongst others.

Cities already operating or with start of operations scheduled to recommence soon:

City

Status:

Porto Alegre

Transfers are operational as of 1st of June

Gramado and Canela

Operating most tours as of 1st of June

 

All remaining Cities:

 

City

Status:

Rio de Janeiro

Expected return on 1st of August

São Paulo

Expected return on 15th of August

Florianópolis

Expected return on 1st of August

Balneário de Camboriú

Expected return on 1st of August

Paraty

Expected return on 1st of August

Búzios

Expected return on 1st of August

Curitiba

Expected return on 1st of August

Ilha Grande

Expected return on 15th of August

Belo Horizonte

Expected return on 1st of August

Brasília

Expected return on 1st of August

Salvador

Expected return on 1st of August

Manaus

Expected return on 1st of August

Natal

Expected return on 1st of August

Fortaleza

Expected return on 1st of August

Recife

Expected return on 1st of August

Porto Seguro

Expected return on 1st of August

João Pessoa

Expected return on 1st of August

Maceió

Expected return on 1st of August

São Luis

Expected return on 1st of August

Fernando de Noronha

Expected return on 1st of September

Iguassu Falls

Expected return on 1st of August


Above information subject to change without notice.


WHAT WE ARE DOING TO PROTECT YOU:

We are working with local authorities to operate under the highest standards of Safety and Health. Exact measures might vary from destination to destination but here are some measures that we are taking across the board to ensure the safety of our guests and our team:


        covid.jpg


  • Social Distancing in our vehicles through reduced capacity of our vehicles.
  • Hand Sanitizers available to our team and guests on our vehicles.
  • Mandatory use of masks for drivers, guides and guests.
  • Team training on the World Health Organization guidelines
  • Team training on refraining from work under any symptoms of the Flu or COVID-19 or after being in touch with someone that tested positive for the virus.
  • In some cities you might have to have your temperature checked before entering the vehicle.

If you have any doubts or concerns please reach out to us over e-mail on [email protected] .

This page will be updated frequently with new information so please check often.


CLEAN AND SAFE SEALS AND CERTIFICATES:

Gray Line Brazil follows the guidance of local and world authorities in health and Safety. It has obtained the Tourism Ministry’s Clean and Safe Seal – Turismo Responsável (Responsible Tourism) and Rio de Janeiro’s State Seal – Turismo Consciente RJ (Concious Tourism).


                        selo1.pngSelo_Turismo_Responsvel_-_BRASIL_VIAGEM_OPERADORA_DE_TURISMO_LTDA.png